Give Your Team A Shot in the Arm!

Try these ideas for building an awesome team:

• Offer an incentive for bringing in the right kinds of customers.
• Have “team breaks”, for instance, once a month call a brief break, have a cake or ice cream for everyone, and play some team building games.
• Have interesting business cards and give some to every member of the team. Just like you, they meet all sorts of people at all sorts of places, many of whom might be potential customers — or even team members!
• Respect your team’s understanding of your customer’s needs, and give them some decision-making powers.
• Say “Thanks!” — the words “thank you” are often absent in business, and it’s surprising the difference it can make.